Performance Metrics
Performance Measures
Improving your performance starts with knowing your baseline; that is, determining exactly how effective you really are as a clinician. In truth, most practicing psychotherapists have no hard data regarding their success rates with clients. Fewer still have any idea how their outcomes compare to any other clinician or to national norms for progress in care. Thankfully, a simple solution exists. It entails using paper and pencil scales to measure the fit and effect of the services you offer. The two scales are:
Session Rating Scale 3.0 (SRS)
A simple, 4-item pencil and paper visual analog scale designed to assess key dimensions of effective therapeutic relationships.
The Outcome Rating Scale (ORS)
A simple, four-item visual analog scale designed to assess areas of life functioning known to change as a result of therapeutic intervention.
Click here to complete the form and download your free copies of these measures!
Click here to complete the form for a group, organisation or agency
Click here to learn more about or download a copy of the Outcome and Session Rating Scale Administration, Scoring, and Interpretation Manual – the official and most complete source for users of the scales.
Contact info@scottdmiller.com to inquire about training or consultation on how to use the scales to improve the effectiveness of your clinical work.
Performance Analytic Tools
Currently, there are two ways to use the data you get from administering the paper and pencil measures to first determine and then improve your success rate. These include:
MyOutcomes.com
A user-friendly, web-based tool for administering, scoring, and interpreting the Outcome and Session Rating Scales.
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Data Analysis and Interpretation Services
Whether you are an individual practitioner or the manager of a large agency, I can help you make sense of the data generated from the Outcome and Session Rating Scales and use the information to decrease drop out rates and improve outcome and efficiency. Click here to contact me.

