Connecting, Learning, and Sharing: The ICCE at One Year
September 7, 2010 Chicago, Illinois USA I can't believe it. Summer is over. Kids are back in school. And, the International Center for Clinical Excellence (ICCE) is celebrating its one year anniversary! Time passes so quickly. On August 25th, 2009, I blogged about the creation of a web-based community of clinicians using ...
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Ohio Update: Use of CDOI improves outcome, retention, and decreases "board-level" complaints
A few days ago, I received an email from Shirley Galdys, the Associate Director of the Crawford-Marion Alcohol and Drug/Mental Health Services Board in Marion, Ohio. Back in January, I blogged about the steps the group had taken to deal with the cutbacks, shortfalls, and all around tough economic circumstances ...
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Hope Transcends: Learning from our Clients
"Hope Transcends" was the theme of the 39th Annual Summer Institute on Substance Abuse and Mental Health held in Newark, Delaware this last week. I had the honor of working with 60+ clinicians, agency managers, peer supports, and consumers of mental health services presenting a two-day, intensive training on "feedback-informed ...
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Error-centric Practice: How Getting it Wrong can Help you Get it Right
It's an idea that makes intuitive sense but is simultanesouly unappealing to most people. I, for one, don't like it. What's more, it flies in the face of the "self-esteem" orientation that has dominated much of educational theory and practice over the last several decades. And yet, research summarized in a ...
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The Impact of Mentors
Brendan Madden Scott D. Miller Jeffrey K. Zeig A little over month ago, I blogged about how the outcome and session rating scales were originally conceived of and developed. A few days prior to that, I wrote about where the whole idea of using measures to solicit feedback had started. In both instances, my teachers ...
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So you want to be a better therapist? Take a hike!
How best to improve your performance as a clinician? Take the continuing education multiple-choice quiz: a. Attend a two-day training; b. Have an hour of supervision from a recognized expert in a particular treatment approach; c. Read a professional book, article, or research study; d. Take a walk or nap. ...
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Feedback Informed Treatment (FIT): A Worldwide Trend in Behavioral Health
In my prior blogpost, I reviewed exciting developments taking place throughout Canada regarding "feedback-informed treatment" (FIT). For those following me on Twitter--and if you're not, please do so by clicking on the link--you already know that last week I was in Tunbridge, England for a two day training sponsored by the Kent-Medway National Healthcare Trust on ...
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O Canada! Leading the Way to Improved Behavioral Health Services
Last month, I traveled back and forth between the United States and Canada several times. First, I was in Edmonton working with several hundred dedicated social workers, case managers, and therapists at The Family Centre. A week later I traveled to Saskatoon, spending two days talking about outcome-informed clinical work at the ...
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Implementing Consumer-Driven, Outcome-Informed (CDOI) Behavioral Health Services: The ICCE and 2010 Training of Trainers Event
This week I'm in Calgary, Canada. Last week, I was in Charleston, South Carolina. Next week, I'll be in Marion, Ohio and Bay City, Michigan. In each instance, I'm working with the management and staff of public behavioral health agencies that are busy implementing consumer-driven, outcome-informed clinical work. Some of ...
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The Road to Clinical Excellence is Paved with Practice, Mistakes, & Hard Work
Last week, I received an email from David Claud. I've known Dave for the better part of a decade, having met--I believe--at a Ericksonian Conference in Florida where he lives and works. He and the crew at the Center for Family Service in Palm Beach County figure prominently in the ...
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After the Thrill is Gone: Sustaining a Commitment to Routinely Seeking Feedback
Helsingor Castle (the setting for Shakespeare's Hamlet) Dateline: May 8th, 2010, Helsingor, Denmark This weekend I'm in Denmark doing a two-day workshop on "Supershrinks" sponsored by Danish psychologist and ICCE Senior Associate and Trainer Susanne Bargmann. Just finished the first day with a group of 30 talented clinicians working diligently ...
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Finding Feasible Measures for Practice-Based Evidence
Let's face it. Clinicians are tired. Tired of paperwork (electronic or othrwise). When I'm out and about training--which is every week by the way--and encouraging therapists to monitor and measure outcomes in their daily work few disagree in principle. The pain is readily apparent however, the minute the paper version of the Outcome ...
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Feedback, Friends, and Outcome in Behavioral Health
My first year in college, my declared major was accounting. What can I say? My family didn't have much money and my mother--who chose my major for me--thought that the next best thing to wealth was being close to money. Much to her disappointment I switched from accounting to psychology in my sophomore year. That's when I ...
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Bringing up Baseline: The Effect of Alliance and Outcome Feedback on Clinical Performance
Not long ago, my friend and colleague Dr. Rick Kamins was on vacation in Hawaii. He was walking along the streets of a small village, enjoying the warm weather and tropical breezes, when the sign on a storefront caught his eye. Healing Arts Alliance, it read. The proprietor? None other ...
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ICCE Membership Hits 1000!
Just yesterday, the membership of the International Center for Clinical Excellence burst through the 1000 mark, making it the largest community of behavioral health professionals dedicated to excellence and feedback informed treatment (FIT). And there's more news...click on the video below ...
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Learning, Mastery, and Achieving One’s Personal Best
Dateline: Sunday, April 25th, 2010 Chicago, IL There's a feeling I get whenever I'm learning something new. It's a combination of wonder and possibility. Even though I've been traveling and teaching full time for over 18 years, I still feel that get that feeling of excitement whenever I step on a plane: What ...
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